1. General Support

For general inquiries regarding software development, product engineering, or training programs, please contact our support team at admin@misoftwaresolutionsllp.com. We aim to acknowledge support requests within 48 business hours.

2. Grievance Redressal

If you have a formal grievance regarding our services, data privacy practices, or training academy operations, please submit a detailed written complaint to our primary contact:

3. Resolution Process

Upon receiving a formal grievance, we will:

1. Acknowledge receipt within 3 business days.
2. Conduct an internal review of the matter.
3. Provide a response or proposed resolution within 15 business days of acknowledgment.